Customer Service: 866-726-3491
Claims: 866-709-8749
Call Customer Service Call Claims

EPIC is dedicated to EPIC Protection Against the Elements.

TO REPORT A CLAIM TO EPIC:

Toll Free Claims Hotline: 866-709-8749
Claims Fax Number: 850-523-0983
Claims Mailing Address:

2367 Centerville Rd, Tallahassee, FL 32308

WHAT DO I DO?

If you have experienced a loss,

  • Step 1. Contact us immediately to report your claim at 1-866-709-8749
  • Step 2. Protect your property against further damage.
    If you have suffered a loss due to water damage, please immediately stop the flow of water. We will provide you with the names of some of our preferred mitigation specialists that can assist in the drying of your home.
  • Step 3. Prepare for the adjuster’s visit.
    If necessary, the adjuster will schedule a time to come to your home to inspect the loss, take photographs and obtain additional information.